Summary Zeed Buzz collects your personal information solely to provide better service, verify your identity, and ensure secure transactions. We never sell your data to third parties.
1Introduction & Scope
This Privacy Policy ("Policy") outlines our commitment to collecting, processing, and protecting the personal information of users of the Zeed Buzz platform and website zeedbuzz.ws. By registering with or using Zeed Buzz, you are considered to have accepted this Policy.
Zeed Buzz believes transparency is the best policy. That's why this Privacy Policy is written in plain language — so every user clearly understands what we do and don't do with their data.
This policy is our Terms & Conditions and Responsible Gaming Policy— effective in conjunction with.
2What Data We Collect
Zeed Buzz collects different types of information for different purposes. The details are outlined below:
| Data Type |
Example |
Reason for Collection |
| Identity Information |
Name, date of birth, national ID number |
KYC Verification & Age Confirmation |
| Contact Information |
Email, phone number, address |
Account Communications & Security Alerts |
| Financial Information |
Mobile banking number, transaction history |
Payment Processing & Fraud Prevention |
| Usage Data |
Login time, betting history, preferred games |
Service improvement and personalized experience |
| Device Information |
IP address, browser, operating system |
Security & Technical Support |
We only collect information that is strictly necessary. Requesting unnecessary or excessive data goes against our policy.
3How Your Information Is Used
Zeed Buzz uses your information only for the following purposes — nothing beyond that:
- Account Management: To create, manage, and secure your account.
- Identity Verification: To verify your identity and age as part of the KYC process.
- Payment Processing: To process deposits and withdrawals.
- Customer Support: To resolve your issues and answer your questions.
- Fraud Prevention: To detect suspicious activity and keep your account protected.
- Service Improvement: To improve your experience on the platform.
- To comply with applicable law: To meet regulatory or legal requirements.
- Marketing Communications: To inform you of offers and promotions with your consent (you can opt out at any time).
We never use your data to make automated decisions that work against your interests. Gaming pattern analysis is used solely to support responsible gaming.
4Who We Share Your Data With
Zeed Buzz does not sell your data to third parties. However, information may be shared in the following limited circumstances:
- Payment Processor: With bKash, Nagad, Rocket, or your bank — solely to process transactions.
- KYC Verification Services: With accredited verification agencies for identity confirmation.
- Technology Partners: Service providers essential to platform operations — bound by strict confidentiality agreements.
- Law Enforcement: In response to a court order or valid government request.
- Fraud Prevention Organizations: To prevent money laundering or financial fraud.
Please note: All our third-party partners are bound by strict confidentiality agreements. They are not permitted to use your data for any other purpose.
5Cookies & Tracking Technologies
Zeed Buzz uses cookies and similar technologies on its website and app. Here's what they're used for:
- Essential Cookies: To maintain your login session and ensure security. These cannot be disabled.
- Functional Cookies: To remember your language preferences and settings.
- Analytics Cookies: To understand how the platform is being used — all data is collected anonymously.
- Marketing Cookies: To show you relevant ads based on your interests (with your consent).
You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
6Data Protection Measures
Zeed Buzz uses industry-standard security technology to protect your data. Our protective measures include:
- SSL/TLS Encryption: All data is encrypted during transfer across the website and app.
- Two-Factor Authentication (2FA): Prevents unauthorized access to your account.
- Encrypted Database: Stored data is protected with encryption.
- Regular Security Audits: Regular vulnerability assessments are conducted by external experts.
- Limited Access: Only authorized personnel can access your personal information.
- Data Backup: Regular backups to secure cloud storage.
Keep in mind — no online system is 100% secure. Use a strong password for your account and never share it with anyone.
7How Long Your Data Is Retained
Zeed Buzz does not retain data beyond what is necessary. Retention guidelines:
- Account Information: For as long as your account is active, and up to 5 years after closure as required by law.
- Financial Transaction Records: A minimum of 5 years, in compliance with anti-money laundering laws.
- KYC Documents: Up to 5 years after verification.
- Customer Support Contact: Up to 2 years.
- Log Files: Up to 90 days for security purposes.
Once the retention period expires, data is securely deleted or anonymized.
8Your Rights
You have the following rights regarding your personal information:
👁️
Right to Access Your Data
You can request to know what information we hold about you.
✏️
Right to Rectification
You can request corrections to any inaccurate or incomplete information.
🗑️
Right to Erasure
You can request deletion of your data, unless we are required by law to retain it.
🚫
Right to Close Account
You can request that we stop using your data for specific purposes.
📤
Right to Data Portability
You can request a copy of your personal data.
📵
Right to Opt Out of Marketing
You can opt out of marketing emails or SMS at any time.
To exercise this right support@zeedbuzz.ws— email us and we will respond within 30 days.
9Children's Privacy
Zeed Buzz strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect any data from minors.
If a parent or guardian believes that a minor's information has been submitted to us, support@zeedbuzz.ws— please contact us and we will delete that information immediately.
10Privacy Policy Updates
Zeed Buzz may update this Privacy Policy at any time. When changes are made:
- The "Last Updated" date at the top of the page will be updated accordingly.
- For significant changes, a notice will be sent to your registered email address.
- Continued use of the platform after any changes indicates your acceptance of the updated policy.
Check this page regularly and keep your registered email address up to date.
11Contact Us
For any privacy-related questions, complaints, or requests to exercise your rights, please contact us:
Email: support@zeedbuzz.ws
Response Time: Within 24–48 hours
Live Chat: Active 24/7 (Bangla & English)
To send a request directly to our data protection team, use the subject line "Privacy Request" in your email.